We are excited to share that our Home Care program has achieved a 5-star rating for patient satisfaction by the U.S. Centers for Medicare and Medicaid Services (CMS).
The patient satisfaction survey asks patients (or their family or friends) about their home health care and if they would recommend Cornerstone VNA to someone else. The survey is one of two ratings CMS shares on their Medicare Compare website, which allows patients and families to research local home health providers based on quality and patient satisfaction ratings.
Cornerstone VNA is one of five home health care agencies in the State of New Hampshire that has received a 5-star patient satisfaction rating. Quality and Education Director, Lisa Romanovitz, RN, BSN, shares, “Our team is dedicated to providing an outstanding patient experience, and they have worked so hard to ensure our patients feel supported in their care, every step of the way. I am extremely proud of their amazing work.” Home Care Director, Stacey Genest, RN, MSN, WCC, adds, “We are honored to achieve this important distinction and it motivates our team to continue delivering high-quality, compassionate care.”
An important contributor to a high patient satisfaction rating is the number of specialized services provided by the Cornerstone VNA team. Many clinicians have received certifications in a variety of specialty care services, such as wound care, lymphedema, vestibular, IV therapy, chronic care management, and more. By offering a high level of care in the home, Cornerstone VNA is well-prepared to meet the complex care needs of its most vulnerable patients. Jennifer Ufkin, RN, MSN, President/CEO, shares, “A 5-star patient satisfaction rating is a significant achievement and is a testament to the work of our incredible team to ensure our patients and their family members receive the best and most advanced care at home.”